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Last updated: November 4, 2024
1. Information We Collect
Personal Information: We collect information you provide directly, including name, email address, phone number, postal address, and any health-related information you voluntarily share in forms or communications.
Automatically Collected Information: We collect device information (IP address, browser type, operating system), usage data (pages visited, time spent, click patterns), location data (if enabled), and cookies and tracking technologies.
Third-Party Information: We may receive information from social media platforms, advertising partners, and analytics providers when you interact with our content on other sites.
2. How We Use Your Information
We use collected information to:
- Provide and improve our health and wellness services
- Send newsletters, health tips, and promotional content
- Respond to inquiries and provide customer support
- Personalize content recommendations based on interests
- Conduct research and analytics to improve user experience
- Display targeted advertisements through Google Ads and other platforms
- Ensure website security and prevent fraud
- Comply with legal obligations and enforce our terms
3. Advertising and Cookies
Google Ads: We use Google Ads to display relevant advertisements. Google may use cookies to show ads based on your visits to our site and other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
Cookie Usage: We use essential cookies for site functionality, analytics cookies to understand usage patterns, and advertising cookies for targeted marketing. You can manage cookie preferences through your browser settings.
Third-Party Advertising: Our advertising partners may use cookies and similar technologies to collect information and serve personalized ads. This includes remarketing to show relevant ads on other websites you visit.
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Email marketing platforms, analytics providers, payment processors, and hosting services
- Advertising Partners: Google Ads, Facebook Ads, and other advertising networks for targeted marketing
- Legal Requirements: When required by law, court orders, or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
We do not sell personal information to third parties for their own marketing purposes.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:
- Account information: Until account deletion or 7 years after last activity
- Newsletter subscriptions: Until unsubscribed or 3 years after last engagement
- Analytics data: Up to 26 months as per Google Analytics settings
- Legal compliance: As required by applicable laws
6. Your Rights and Choices
Access and Correction: Request access to your personal information and correct inaccurate data.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing emails, disable cookies, or opt out of personalized advertising.
Data Portability: Request a copy of your data in a portable format.
California Residents: Additional rights under CCPA including the right to know what personal information is collected and sold.
EU Residents: Rights under GDPR including data portability, restriction of processing, and the right to object.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Data Security
We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Information
For privacy-related questions or to exercise your rights, contact us at:
- Email: privacy@glowyoung.com
- Phone: +1 (555) 123-4567
- Mail: Privacy Officer, Glow Young, 123 Wellness Avenue, Health City, HC 12345
We will respond to your requests within 30 days.